Last Updated: February 05, 2025
Welcome to Burj Outlet Store. These Terms and Conditions govern your use of our e-commerce website https://burjstore.com/ and the purchase of products in Saudi Arabia. By using our website, you agree to comply with these terms.
General Information
1.1. Eligibility: You must be at least 18 years old to use our website. If you are under 18, you may use the website under the supervision of a parent or legal guardian.
1.2. Changes to Terms: We reserve the right to update these terms at any time. Your continued use of the website after any modifications constitutes acceptance of the updated terms.
Account Registration
2.1. You may need to create an account to access certain features. You are responsible for keeping your login details secure.
2.2. We reserve the right to suspend or terminate accounts that violate our policies.
Orders & Payments
3.1. Order Acceptance: We reserve the right to accept or cancel any order for any reason, including stock unavailability or pricing errors.
3.2. Pricing: All prices are in Saudi Riyals (SAR) and include VAT where applicable. Prices may change without prior notice.
3.3. Payment Methods: We accept payments via credit/debit cards, bank transfers, and cash on delivery (if available).
3.4. Fraud Prevention: Orders suspected of fraud may be cancelled, and necessary legal action may be taken.
Shipping & Delivery
4.1. Delivery Locations: We deliver across Saudi Arabia.
4.2. Delivery Time: Estimated delivery times vary by location but generally take 7 business days ships from overseas.
4.3. Shipping Fees: Shipping fees depend on order value and delivery location. Details are provided at checkout.
4.4. Delayed/Lost Shipments: We are not responsible for delays caused by third-party couriers but will assist in resolving issues.
Returns & Refunds
5.1. Return Policy: You may return items within 7 days of receiving them if they are unused and in original packaging.
5.2. Non-Returnable Items: Items such as cosmetics, skincare, clearance items, and hygiene-related items are non-returnable.
5.3. Refunds: Refunds will be processed within 7 business days after receiving product in original condition.
Warranties & Liability
6.1. Product Warranty: Some products come with manufacturer warranties. If applicable, warranty details are provided with the product.
6.2. Liability Limitation: We are not responsible for any indirect damages arising from product use.
Intellectual Property
7.1. Content Ownership: All website content, including images, logos, and text, is the property of Burj Outlet Store and cannot be copied or used without permission.
7.2. User-Generated Content: By submitting reviews or comments, you grant us the right to use them for promotional purposes.
Contact Information
For any questions, please contact us:
Email: info@burjstore.com
By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions.